Experion is excited to announce its strategic partnership with Twixor, the pioneering Actionable Intelligence Platform that empowers businesses to build hyper-personalized engagement platforms.
These platforms enable customers to initiate end-to-end fulfillment processes for digital process automation, transcending industries such as BFSI, Healthcare, Retail, Logistics, and Transportation.
With over 400 global clients, including Fortune 500 firms, Twixor’s low-code/no-code Conversational AI platform seamlessly combines automation and messaging. It has won multiple awards. The platform manages over 4 billion interactions a year across several industries, and it has been acknowledged with seven global patents and multiple industry awards.
However, Experion offers a distinct focus on digital goods, 100% engineering talent, high-quality contracts, end-to-end product IP management, a learning culture, and a dedication to acting as a partner with clients rather than a staffing agency.
Through CX automation at scale, deep domain knowledge, single-vendor engagement, consistent pricing, and a dedication to innovation and futureproofing, this alliance seeks to give unmatched value.
Experion bases its onboarding strategy for the Twixor solution on top talent, human-centered techniques, and best practices from the industry. For clients looking to experience the game-changing advantages of conversational AI and CX automation, it offers a smooth and effective transition. With this agreement, Experion and Twixor’s capabilities in the rapidly evolving fields of AI and CX automation are set to double, potentially revolutionising the industry.
Binu Jacob, MD and CEO, Experion Technologies: “This partnership significantly enhances Experion’s capabilities in providing impactful solutions in the dynamic realms of AI and CX automation. The synergy between our engineering talent and Twixor’s cutting-edge platform will drive transformative outcomes for our clients.”
In today’s world, messaging is the primary means of customer engagement for businesses of all sizes. For this reason, digital and automated customer journeys are essential. In this day and age of the chat economy, the Experion-Twixor cooperation is all about the customer experience, making sure the consumer is happy, and encouraging loyalty.
Experion and Twixor have partnered to provide a range of solutions for both B2C and B2B markets. The primary unique selling points of Twixor are its CX Automation platform, Intelligent Process Automation, and Omnichannel Chat Solutions, which enable customers in the BFSI, healthcare, retail, logistics, and transportation sectors to improve customer experiences and streamline operations.
Ashok Anand, CEO, Twixor: “Partnering up with Experion unlocks a wealth of opportunities to broaden our presence worldwide. Our shared goal is to deliver a robust customer experience solution, harnessing the power of Twixor’s Generative-AI Powered platform and ground-breaking innovations spanning the entire customer lifecycle. This strategic partnership is dedicated to delivering unparalleled value and innovation, tailored to address the distinctive needs of our clients.”
The strategic partnership with Twixor is in line with Experion’s overarching objectives of market leadership, sustainable growth, and cultivating an excellence-oriented workplace culture. Experion’s position in the market is expected to rise as a result of this partnership, creating new opportunities and strengthening its competitive advantage.
To know more visit: https://www.experionglobal.com, https://twixor.com/